Description
Postage insurance
Contact Parts Factory Australia if an insured parcel is missing or damaged in transit. Ask the team to confirm the applicable cover and claim process before purchase.
Ask our team about this service ↗Contact Parts Factory Australia if an insured parcel is missing or damaged in transit. Ask the team to confirm the applicable cover and claim process before purchase.
Support from our local team.
Keep your order confirmation and contact us with your order number so we can help with the applicable service.
Contact our team ↗

at Parts Factory
Real people.
Behind every part.
For nine years, our family-owned business has helped Australians find the parts they need. From checking an application to after-sales support, you can speak with our local team.
Get to know Parts Factory ↗Real people.
Practical know-how.
Get to know Parts Factory Australia, then explore our installation tutorials, parts guides and practical tips on YouTube.
Explore our YouTube tutorials ↗Tutorial availability varies by part and vehicle. Check the exact application and follow the product’s professional installation requirements.
Service details and conditions.
Contact us to confirm the applicable cover and claim process. Keep your order confirmation for reference.
Help with your order.
Good questions.
Clear answers.
Contact our team for help with the service attached to your order.
Ask us a question ↗How do I confirm this service applies to my order?
Contact our team with the product and order details before purchasing. We can confirm the applicable service and terms.
What does this add-on offer?
Contact Parts Factory Australia if an insured parcel is missing or damaged in transit. Ask the team to confirm the applicable cover and claim process before purchase.



Safe to know I will get my part
Delivered in good order
One of those things you absorb to manage things outside your control. As a % of the part price. Not bad.
Was definitely worth it to avoid any risk
Peace of mind