FAQs
Most Frequent Questions and Answers
Yes β Parts Factory Australia has free, step-by-step DIY installation videos for the Postage Insurance (Australia Post / Aramex) on our YouTube channel: @thepartsfactory. Each video walks through the full removal and installation process so you can complete the job at home with confidence.
Yes β the Postage Insurance (Australia Post / Aramex) ships with free express postage Australia-wide, with delivery in 2β3 business days. No minimum spend or fine print β free shipping applies automatically at checkout.
The Postage Insurance (Australia Post / Aramex) comes with our 3-Year Unlimited Kilometre warranty, covering manufacturing defects and premature failure under normal use. We're Australian owned and operated, so warranty claims are handled locally β just contact our team with your order number and we'll sort it out.
Yes β if the Postage Insurance (Australia Post / Aramex) doesn't fit your vehicle, you can return it for a refund or exchange within 30 days, provided it's unused and in its original packaging. Just contact our team with your order number and we'll sort out the return quickly.

One of those things you absorb to manage things outside your control. As a % of the part price. Not bad.
Was definitely worth it to avoid any risk
Peace of mind
Packaging was good
Probably didnβt need it but when you donβt get is when you need it!