Free Express Post
All orders under 500g ship free via Express Post Australia-wide. Eligibility depends on the total order weight.
Free · Express PostDelivery · Australia-wide & international
From our warehouse
to your next repair.
See how your order ships, check estimated transit times, and find help with an order already on the way.
Order before 2pm
Same-day dispatch from our Gold Coast warehouse.
Free Australian postage
Express under 500g; regular postage from 500g.
FedEx international options
Priority and Economy services for overseas orders.
Choose the right service
How your order ships
The total order weight determines the free Australian shipping service. Need it sooner? Check the upgrade options available for your order at checkout.
Free regular postage
Australian orders weighing 500g or more ship with free regular postage. Larger parts like alternators, compressors and pumps typically fall in this category.
Free · Regular postageExpress upgrade
Paid express upgrades may be available. The applicable service, delivery estimate and price are shown at checkout for your order and destination.
Price shown at checkoutAfter your order is dispatched
Australian delivery estimates
Allow approximately 1–3 business days in transit for Express Post or 2–7 business days for regular postage, depending on your destination.
| Destination | Express Post | Regular postage |
|---|---|---|
| Queensland | 1–2 business days | 2–4 business days |
| New South Wales | 1–2 business days | 2–4 business days |
| Victoria | 1–2 business days | 2–4 business days |
| ACT | 1–2 business days | 2–4 business days |
| South Australia | 2–3 business days | 3–6 business days |
| Northern Territory | 2–3 business days | 3–7 business days |
| Tasmania | 2–3 business days | 2–4 business days |
| Western Australia | 2–3 business days | 3–7 business days |
Times are estimates based on Australia Post performance. We take no responsibility for carrier delays.
Already placed an order?
Get to the help you need
Tracking or delivery question
Contact our team with your order number and the delivery question you need help with.
View my accountSign in to find the orders associated with your account.
Arrange a returnRead the eligibility conditions and instructions before sending a part back.
A part has failedCheck the warranty conditions for your part and see how to lodge a claim.
Outside Australia
International delivery with FedEx
For international delivery enquiries, contact our Gold Coast team about your part and destination.
FedEx Priority
3–5 days
Premium international service. Tracked end-to-end with priority handling.
FedEx Economy
8–10 days
A cost-effective international option with a longer delivery window. Fully tracked throughout.
Any customs duties or taxes levied at the destination are the recipient’s responsibility. All shipments adhere to FedEx’s terms and conditions.
Optional at checkout
Postage insurance
$6.99
One-time fee at checkout
Optional postage insurance is available at checkout. Insured items that are lost or damaged receive priority processing and quicker dispatch of replacements.
Transit damage is covered regardless of insurance. Any item damaged during delivery from us to you is our responsibility. We’ll send a replacement at no cost to you.
Returns & after-sales support
Know what to do if plans change.
Contact us within 7 days of receiving your order to arrange an eligible return. Items must be unused and in their original packaging. For change-of-mind returns, return postage is your responsibility.
Read the full returns policy →Is same-day dispatch the same as same-day delivery?
No. Dispatch means the order leaves our warehouse. The delivery estimates above describe transit time after dispatch.
What if my order is delayed?
Delivery times are estimates and carrier delays can occur. Contact our team with your order number if you need help with tracking or a delivery issue.
What if a part arrives faulty?
Check the warranty conditions for your part and the documents needed to submit a claim. Approved claims receive a replacement and covered shipping under the applicable warranty terms.
Can I choose a faster shipping option?
Paid express upgrades may be available. Check the applicable service, delivery estimate and price shown at checkout for your order and destination.
Ready to get your repair moving?
Find your part, check compatibility, and see the delivery options available at checkout.